Frequently Asked Questions
Answers to common questions about ទស្សនៈគ្រូបង្វឹក.
01 Is DPS licensed and regulated?
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Yes – DPS holds a Curacao eGaming licence and operates under strict anti‑money‑laundering (AML) and responsible‑gaming rules. The platform’s games and odds are regularly tested by independent auditors to ensure fairness and transparency.
02 What documents does DPS require for account verification?
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During registration you’ll need to upload a clear copy of a government‑issued ID (passport, driver’s licence or national ID), a recent utility bill or bank statement showing your address, and, if you plan to use a card, a photo of the card (front, with middle digits hidden). Verification is usually completed within 24 hours, after which you can deposit and withdraw freely.
03 What payment methods does DPS accept for deposits and how fast are withdrawals?
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DPS accepts Visa and Mastercard, Skrill, Neteller, ecoPayz and direct bank transfer, as well as Bitcoin, Ethereum and Tether (USDT). Deposits are processed instantly; e‑wallet withdrawals are released within 24 hours, while card and bank transfers take 3‑5 business days.
04 How are World Cup match predictions settled on DPS if a match is postponed or cancelled?
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If a scheduled World Cup match is postponed before kick‑off, the prediction stays open until the match is played within 48 hours; if it isn’t rescheduled in that window the stake is refunded. In the rare case a match is cancelled due to force‑majeure, the prediction is treated as void and any stakes are returned automatically.
05 What are the wagering requirements for the DPS welcome bonus?
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The welcome bonus matches your first deposit 100 % up to $200 and requires a 35× playthrough on the bonus amount only. You have 30 days to meet the wagering, and only bets placed on World Cup events count toward the requirement.
06 Does DPS provide tools for self‑exclusion and setting deposit limits?
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Yes – you can set daily, weekly or monthly deposit limits, activate a temporary self‑exclusion (from 24 hours up to six months) or request a permanent account closure from the ‘Responsible Gaming’ section of your account. All limit changes take effect immediately, and support staff are available 24/7 to help if you need assistance.